When you use our services, you’re trusting us with your information. We understand that this is a big responsibility and we work hard to protect your information and put you in control.
We build a range of services that help millions of people daily to explore and interact with the world in new ways. Our services include:
- Evovor apps, sites and devices, such as CTD, EvoFashion and More
You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Evovor Account if you want to create and manage content such as emails and photos, or to see more relevant search results. And you can use many Evovor services when you’re signed out or without creating an account at all; for example, searching on Evovor. And across our services, you can adjust your privacy settings to control what we collect and how your information is used.
INFORMATION THAT EVOVOR COLLECTS
We want you to understand the types of information we collect as you use our services
We collect information to provide better services to all our users – from figuring out basic stuff such as which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online or which content you might like. The information Evovor collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.
When you’re not signed in to a Evovor Account, we store the information that we collect with unique identifiers tied to the browser, application or device that you’re using. This helps us do things such as maintain your language preferences across browsing sessions.
When you’re signed in, we also collect information that we store with your Evovor Account, which we treat as personal information.
Things that you create or provide to us
When you create a Evovor Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to a Evovor Account, you might choose to provide us with information – like an email address to receive updates about our services.
We also collect the content that you create, upload or receive from others when using our services. This includes things such as email you write and receive, photos and videos that you save, docs and spreadsheets you create and comments.
Information that we collect as you use our services
Your apps, browsers & devices
We collect information about the apps, browsers and devices that you use to access Evovor services, which helps us provide features such as automatic product updates and dimming your screen if your battery runs low.
The information that we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including operator name and phone number and application version number. We also collect information about the interaction of your apps, browsers and devices with our services, including IP address, crash reports, system activity, and the date, time and referrer URL of your request.
We collect this information when a Evovor service on your device contacts our servers – for example, when you install an app from the Play Store or when a service checks for automatic updates. If you’re using an mobile device with Evovor apps, your device periodically contacts Evovor servers to provide information about your device and connection to our services. This information includes things such as your device type, operator name, crash reports and which apps you’ve installed.
We collect information about your activity in our services, which we use to do things like recommend a YouTube video that you might like. The activity information that we collect may include:
- Terms that you search for
- Videos that you watch
- Views and interactions with content and ads
- Voice and audio information when you use audio features
- Purchase activity
- People with whom you communicate or share content
- Activity on third-party sites and apps that use our services
- Chrome browsing history that you’ve synced with your Evovor Account
If you use our services to make and receive calls or send and receive messages, we may collect telephony log information such as your phone number, calling-party number, receiving-party number, forwarding numbers, time and date of calls and messages, duration of calls, routing information and types of calls.
You can visit your Evovor Account to find and manage activity information that’s saved in your account.
Your location information
We collect information about your location when you use our services, which helps us offer features such as driving directions for your weekend getaway or show times for movies playing near you.
Your location can be determined with varying degrees of accuracy by:
- IP address
- Sensor data from your device
- Information about things near your device, such as Wi-Fi access points, cell towers and Bluetooth-enabled devices
The types of location data that we collect depends in part on your device and account settings. For example, you can turn your mobile device’s location on or off using the device’s settings app. You can also turn on Location History if you want to save and manage your location information in your account.
In some circumstances, Evovor also collects information about you from publicly accessible sources. For example, if your name appears in your local newspaper, Evovor’s Search engine may index that article and display it to other people if they search for your name. We may also collect information about you from trusted partners, including marketing partners who provide us with information about potential customers of our business services, and security partners who provide us with information to protect against abuse. We also receive information from advertisers to provide advertising and research services on their behalf.
We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases and server logs.
WHY EVOVOR COLLECTS DATA
We use data to build better services
We use the information that we collect from all our services for the following purposes:
Provide our services
We use your information to deliver our services, such as processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts.
Maintain & improve our services
We also use your information to ensure that our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services – for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services.
Develop new services
We use the information we collect in existing services to help us develop new ones. For example, understanding how people organize their photos in services.
Provide personalised services, including content and ads
We use the information we collect to customise our services for you, including providing recommendations, personalised content and customised search results. For example, Security Check-Up provides security tips adapted to how you use Evovor products. And Evovor Play uses information such as apps that you’ve already installed and videos that you’ve watched on YouTube to suggest new apps you might like.
Depending on your settings, we may also show you personalised ads based on your interests. For example, if you search for 'mountain bikes', you may see an ad for sports equipment when you’re browsing a site that shows ads served by Evovor. You can control what information we use to show you ads by visiting your ad settings.
- We don’t show you personalised ads based on sensitive categories, such as race, religion, sexual orientation or health.
- We don’t share information that personally identifies you with advertisers, such as your name or email, unless you ask us to. For example, if you see an ad for a nearby flower shop and select the 'tap to call' button, we’ll connect your call and may share your phone number with the flower shop.
We use data for analytics and measurement to understand how our services are used. For example, we analyse data about your visits to our sites to do things like optimise product design. And we also use data about the ads with which you interact to help advertisers understand the performance of their ad campaigns. We use a variety of tools to do this, including Evovor Analytics. When you visit sites that use Evovor Analytics, Evovor and a Evovor Analytics customer may link information about your activity from that site with activity from other sites that use our ad services.
Communicate with you
We use information that we collect, such as your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, such as an attempt to sign in to your Evovor Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact Evovor, we’ll keep a record of your request in order to help solve any issues you might be facing.
Protect Evovor, our users and the public
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks and technical issues that could harm Evovor, our users or the public.
We use different technologies to process your information for these purposes. We use automated systems that analyse your content to provide you with things like customised search results, personalised ads or other features tailored to how you use our services. And we analyse your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognise patterns in data. For example, Evovor Translate helps people communicate across languages by detecting common language patterns in phrases that you ask it to translate.
We may combine the information we collect among our services and across your devices for the purposes described above. For example, if you watch videos of guitar players on YouTube, you might see an ad for guitar lessons on a site that uses our ad products. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Evovor’s services and the ads delivered by Evovor.
If other users already have your email address or other information that identifies you, we may show them your publicly visible Evovor Account information, such as your name and photo. For example, this helps people identify an email coming from you.
YOUR PRIVACY CONTROLS
You have choices regarding the information we collect and how it’s used
This section describes key controls for managing your privacy across our services. You can also visit the Privacy Check-Up, which provides an opportunity to review and adjust important privacy settings. In addition to these tools, we also offer specific privacy settings in our products – you can learn more in our Product Privacy Guide.
Managing, reviewing, and updating your information
When you’re signed in, you can always review and update information by visiting the services you use. For example, Photos and Drive are both designed to help you manage specific types of content that you’ve saved with Evovor.
We also built a place for you to review and control information saved in your Evovor Account. Your Evovor Account includes:
Evovor Dashboard allows you to manage information associated with specific products.
Your personal information
Manage your contact information, such as your name, email and phone number.
When you’re signed out, you can manage information associated with your browser or device, including:
- Signed-out search personalisation: Choose whether your search activity is used to offer you more relevant results and recommendations.
Exporting, removing & deleting your information
You can export a copy of content in your Evovor Account if you want to back it up or use it with a service outside of Evovor.
You can request to remove content from specific Evovor services based on applicable law.
When you share your information
Many of our services let you share information with other people, and you have control over how you share. Remember, when you share information publicly, your content may become accessible through search engines, including Evovor Search.
When you’re signed in and interact with some Evovor services, such as leaving comments, your name and photo appear next to your activity.
When Evovor shares your information
We do not share your personal information with companies, organisations or individuals outside of Evovor except in the following cases:
For external processing
For legal reasons
We will share personal information outside of Evovor if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, legal process or enforceable governmental request. We share information about the number and type of requests that we receive from governments in our Transparency Report.
- Enforce applicable Terms of Service, including investigation of potential violations.
- Detect, prevent or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Evovor, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – such as publishers, advertisers, developers or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.
KEEPING YOUR INFORMATION SECURE
We build security into our services to protect your information
All Evovor products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.
We work hard to protect you and Evovor from unauthorised access, alteration, disclosure or destruction of information we hold, including:
- We use encryption to keep your data private while in transit
- We offer a range of security features, like Safe Browsing, Security Check-Up and 2 Step Verification to help you protect your account
- We review our information collection, storage and processing practices, including physical security measures, to prevent unauthorised access to our systems
- We restrict access to personal information to Evovor employees, contractors and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
ABOUT THIS POLICY
When this policy applies
- The information practices of other companies and organisations that advertise our services
- Services offered by other companies or individuals, including products or sites that may include Evovor services, be displayed to you in search results, or be linked from our services
Changes to this policy
Other useful resources
ensure our services are working as intended
For example, we continuously monitor our systems to look for problems. And if we find something wrong with a specific feature, reviewing activity information collected before the problem started allows us to fix things more quickly.
safety and reliability
Some examples of how we use your information to help keep our services safe and reliable include:
- Collecting and analysing IP addresses and cookie data to protect against automated abuse. This abuse takes many forms, such as sending spam to Gmail users, stealing money from advertisers by fraudulently clicking on ads or censoring content by launching a Distributed Denial of Service (DDoS) attack.
- The 'last account activity' feature in Gmail can help you find out if and when someone accessed your email without your knowledge. This feature shows you information about recent activity in Gmail, such as the IP addresses that accessed your mail, the associated location and the date and time of access.
When we detect spam, malware, illegal content and other forms of abuse on our systems in violation of our policies, we may disable your account or take other appropriate action. In certain circumstances, we may also report the violation to appropriate authorities.
legal process, or enforceable governmental request
As with other technology and communications companies, Evovor regularly receives requests from governments and courts around the world to disclose user data. Respect for the privacy and security of data that you store with Evovor underpins our approach to complying with these legal requests. Our legal team reviews each and every request, regardless of type, and we frequently push back when a request appears to be overly broad or doesn’t follow the correct process. Find out more in our Transparency Report.
When lots of people start searching for something, it can provide useful information about particular trends at that time. Evovor Trends samples Evovor web searches to estimate the popularity of searches over a certain period of time and shares those results publicly in aggregated terms.
For example, we process your information to report usage statistics to rights holders about how their content was used in our services. We may also process your information if people search for your name and we display search results for sites containing publicly available information about you.
For example, we may anonymise data, or encrypt data to ensure it can’t be linked to other information about you.
ensure and improve
For example, we analyse how people interact with advertising to improve the performance of our ads.
Customising our services
For example, we may display a Evovor Doodle on the Search homepage to celebrate an event specific to your country.
A process or set of rules followed by a computer in performing problem-solving operations.
Application data cache
An application data cache is a data repository on a device. It can, for example, enable a web application to run without an Internet connection and improve the performance of the application by enabling faster loading of content.
Browser web storage
Browser web storage enables websites to store data in a browser on a device. When used in 'local storage' mode, it enables data to be stored across sessions. This makes data retrievable even after a browser has been closed and re-opened. One technology that facilitates web storage is HTML 5.
Cookies and similar technologies
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
A device is a computer that can be used to access Evovor services. For example, desktop computers, tablets, smart speakers and smartphones are all considered devices.
Non-personally identifiable information
This is information that is recorded about users so that it no longer reflects or refers to an individually identifiable user.
Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking certain activity, such as views of a website or when an email is opened. Pixel tags are often used in combination with cookies.
This is information that you provide to us which personally identifies you, such as your name, email address or billing information, or other data that can be reasonably linked to such information by Evovor, such as information we associate with your Evovor Account.
Sensitive personal information
This is a particular category of personal information relating to topics such as confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.
Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
A unique identifier is a string of characters that can be used to uniquely identify a browser, app or device. Different identifiers vary in how permanent they are, whether they can be reset by users and how they can be accessed.
Unique identifiers can be used for various purposes, including security and fraud detection, syncing services such as your email inbox, remembering your preferences and providing personalised advertising. For example, unique identifiers stored in cookies help sites display content in your browser in your preferred language. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent.
On other platforms besides browsers, unique identifiers are used to recognise a specific device or app on that device. For example, a unique identifier such as the Advertising ID is used to provide relevant advertising on Android devices, and can be managed in your device’s settings. Unique identifiers may also be incorporated into a device by its manufacturer (sometimes called a universally unique ID or UUID), such as the IMEI-number of a mobile phone. For example, a device’s unique identifier can be used to customise our service to your device or analyse device issues related to our services.